Please read these terms and conditions (“Terms”) carefully before you use the website (“Website”) or place an order to purchase products from us.

Access to and Use of Website

It is your responsibility to ensure your equipment (computer, laptop, netbook, tablet or other mobile device (“Device(s)”)) meets the necessary specifications to enable you to access and use the Website and is compatible with the Website.

We may, from time to time, restrict access to certain features, parts or content of the Website, or the entire Website, to users who have registered with us. You must ensure that any registration details you provide are accurate. If you choose, or you are provided with, a log-on ID (such as a username and password or other identifier) as part of our security procedures, you must treat such information as confidential and must not reveal it to anyone else. You are responsible for all activities that occur under your log-on ID and must notify us immediately of any unauthorised use or other security breach of which you become aware. We reserve the right to disable any log-on ID, at any time, if in our opinion you have failed to comply with any of the provisions of these Terms or if any details you provide for the purposes of registering as a user prove to be false.

You may only use the Website for non-commercial purposes and in accordance with these Terms.

Subject to any restrictions in these Terms, you may retrieve and display content from the Website on your Device(s), print and copy individual pages and store such pages in electronic form (including a copy of these Terms for your records).

DELIVERY & Shipping Policy

The Despatch Confirmation will include a tracking link so you can track your order. Our logistics provider will aim to deliver your order by the delivery date, unless there are exceptional circumstances. If, for any reason, we cannot make your delivery within 30 days of the Order Confirmation, we will contact you to discuss your options.

Your order will be delivered to the delivery address you specified when placing your order. Depending on your location and the delivery address, you will be offered express and standard delivery options when placing your order.

If your delivery address is geographically remote, for example certain outlying islands or other isolated locations, it is possible that we may not be able to deliver there. If that is the case, we will notify you before we accept your order. We reserve the right not to deliver to any country that is prohibited by applicable laws. Orders cannot be delivered to a PO Box or similar addresses

Deliveries are made by couriers and take place on Monday to Friday (or other normal working week days in countries that do not follow a Western pattern of working week), excluding bank and public holidays, usually between 8.00 am and 6.30 pm. Saturday deliveries may be available in some geographic locations. It is not possible to specify a precise time at which a delivery will take place, and delivery time might vary depending on geographic location of your delivery address and the courier used. Please note that the courier will require deliveries to be signed for.

If no one is available at the delivery address to take delivery the courier will leave a note about what to do to collect the package or re-arrange delivery. If you do not collect or re-arrange delivery we will contact you for further instructions and may charge you for additional storage or re-delivery costs. If, despite our reasonable efforts, we are unable to contact you or re-arrange delivery or collection we may end the Contract.

Please also note that you must comply with all applicable laws and regulations of the country for which Black Wings are destined. We will not be liable for any breach by you of any such laws.


Once the Black Wings Products ordered have been delivered or collected (as the case may be) you are responsible for them. Ownership of Black Wings products will pass to you on delivery or collection (as the case may be), provided full payment including any delivery charges, have been received. This means that any damage to the Black Wings Products arising after delivery or collection will be your responsibility. Black Wings cannot be held accountable for Black Wings Products that are damaged after delivery or collection.

The Contract will come to an end when the Black Wings Products ordered have been paid for and delivered or collected (as the case may be). Your rights relating to cancellation and returns remain unaffected. Delivery will occur when we or the courier have delivered the Products to the delivery address. Collection will occur when either you or someone on your behalf collects the Product(s) from us or the courier’s depot